Privacy Policy

Effective Date: September 6, 2026 Last Updated: September 6, 2026

Welcome to www.thedextras.com (the “Site,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains what personal information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from our Site.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information depending on how you interact with our Site.

1.1 Information You Provide Directly

  • Account Information: Name, email address, username, and password when you create an account.
  • Order Information: Billing and shipping address, phone number, email address, and order history when you place an order.
  • Payment Information: Payment card details or other payment method information, processed securely through our third-party payment processors (see Section 4). We do not store full payment card numbers on our servers.
  • Communications: Information you provide when you contact customer support, subscribe to our newsletter, leave a review, or fill out a contact form.

1.2 Information Collected Automatically

  • Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and click activity.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize your browser, remember preferences, keep items in your cart, and analyze site traffic (see Section 5).
  • Location Information: General geographic location inferred from your IP address, used to estimate shipping costs, taxes, and delivery times.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as payment processors, shipping carriers, social media platforms (if you log in or interact via social plugins), and marketing/analytics partners.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment processing, shipping, and customer service
  • Create and manage your account
  • Send order confirmations, shipping updates, and transactional communications
  • Send marketing communications, promotions, and newsletters (with your consent, where required, and with an option to unsubscribe at any time)
  • Improve and personalize your experience on our Site
  • Analyze site usage and troubleshoot technical issues
  • Detect, prevent, and address fraud, security issues, or violations of our Terms of Service
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information for money. We may share your information in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and fulfillment (e.g., USPS, UPS, FedEx), email marketing platforms, website hosting, and analytics providers (e.g., Google Analytics).
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of business assets.
  • Legal Requirements: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of thedextras.com, our customers, or others.
  • With Your Consent: For any other purpose disclosed to you at the time we collect your information, or with your consent.

4. Payment Processing

All payment transactions are processed through secure third-party payment gateways. These providers have their own privacy policies addressing how they handle your payment data, and we encourage you to review them. We do not store complete credit card numbers or sensitive payment authentication data on our own servers.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep you signed in and remember your shopping cart
  • Understand how visitors use our Site (via tools such as Google Analytics)
  • Deliver relevant advertising (via tools such as Facebook Pixel or Google Ads, if applicable)
  • Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as your ability to check out or stay logged in.

6. Your Privacy Rights

6.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt out of the “sale” or “sharing” of personal information (we do not sell personal information for monetary value)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information in Section 10.

6.2 Other U.S. State Privacy Laws

Depending on your state of residence, you may have similar rights under applicable state privacy laws (e.g., Virginia, Colorado, Connecticut, Utah). We will honor applicable requests consistent with those laws.

6.3 General Choices

  • Marketing Emails: You may opt out of promotional emails at any time by clicking “unsubscribe” in any email or contacting us directly.
  • Account Information: You may review, update, or delete your account information by logging into your account or contacting us.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@thedextras.com Website: www.thedextras.com Mailing Address: 30 North Gould Street, STE R, Sheridan, Wyoming 82801, United States

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.